Important information for customers in the U.S. who placed orders BEFORE OCTOBER 22!

Dear Customers!

Important information for customers in the U.S. who placed orders BEFORE OCTOBER 22: If your order from the W1 warehouse has not been assigned a tracking number but has a status of “Shipped” (due to a prolonged shipping delay), we would like to offer you the following solution.

You have the following options:

1. We will refund the order amount to your account. You can then place a new order from a domestic warehouse. In this case, the delayed order WILL NOT BE SHIPPED.

2. You can wait for your order to be delivered (it will definitely be delivered to you). We’ll credit you with a bonus equal to 50% of the order’s value.

We sincerely apologize for this inconvenience and hope you won’t be disappointed in our service!

P.S. Please send all information to our store’s customer service team via the “Messages” section.